Get Help at BloxFlip
At BloxFlip, we understand that our players may need assistance with their accounts, games, or other queries. Our customer support team is here to help you, and we have various channels through which you can reach us.
Live Chat SupportOur live chat feature allows for real-time conversation between you and one of our dedicated support agents. This means that you can receive immediate assistance whenever you need it. Live chat is available in English, and response times are typically within five minutes.
Email SupportIf your issue requires more detailed discussion or a written explanation, feel free to send an email to us through the contact form on our website. Our support team will respond as soon as possible, usually within 24 hours.
FAQ and Help Centre
Before reaching out to our support team, please refer to our FAQ section in our help centre for answers to common questions about using BloxFlip and troubleshooting issues with your account or games. We continually update the FAQs to reflect new information and resolve known problems.
Responsible Gambling AssistanceAt BloxFlip, we care deeply about responsible gaming practices. If you feel that your usage of our services is causing harm to yourself or others, please reach out to us for guidance on self-exclusion options and time limits. We also offer prominent links to organisations like GamCare and BeGambleAware for more support.
Technical SupportFor technical issues related to the performance of BloxFlip's games or software, please contact our dedicated technical support team through email or live chat. They will work with you to resolve any problems as efficiently as possible.
Account-Security Assistance
If you suspect that your account has been compromised or if you require assistance with recovering a lost password, please reach out to us immediately. Our support agents are trained to assist in these situations and can help you regain control of your account.
AccessibilityOur website is designed to be easily accessible on both desktop and mobile devices, allowing you to contact our support team from anywhere at any time.
Preferred Contact Methods
If possible, please choose the most suitable method for getting in touch with us based on your specific needs:
Our goal is to provide helpful and clear support guidance while promoting responsible gaming practices.
